I like how simple it is for management, with all of our contacts in just one place! Being able to use this software across multiple platforms (mobile/desktop). The UI feels dated at times as well. Sometimes when we are trying to perform an action there’s really no way around having popups or ads appear that sometimes aren't relevant to us but serve to distract from what was intended originally. Also would love if there were separate tabs available so they didn't have to keep loading up another tab/window instead! Have cut down on time wasted filling out online forms by allowing supervisors access through mobile apps for easy tracking purposes. It has helped streamline communication between managers and their reports via text message. I like that we can see all of our work orders for each employee, as well as their hours worked in an easy way to keep track of everything! The ability to print out timecards is also very helpful with payroll. Nothing really, it's just what i needed to make my job easier when managing employees. We are able to easily pay people who have been working from home due to COVID-19 pandemic.