Header banner
Revain logoHome Page
accesscity logo

AccessCity Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Public Works

View on AmazonView on ЯM

Description of AccessCity

AccessCity is the most prevalent municipal management solution in Quebec, regardless of the size of your city or your town. It helps you provide better services to your citizens. The more effective the tools you use, the better your service offer will be.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

AccessCity is the software that made my life easier.

We can keep track of almost everything that concerns our employees. This software is very easy to use and it's not complicated at all. You don't need to learn anything to use this software. Everything is clear and easy to understand. I like the best part about the accesscity is its customer support team. They are always ready to help us with any technical question we have. They are always available for you. I don't think there is something much I dislike about this software. Their customer…

Pros
  • In addition , accessing files has now become easier than ever before due to more accessibility via smartphone technology making file sharing quick simple
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

The software is very powerful, but can be frustrating to use at times

I like that it lets me create my own reports for things such as parks department operations, maintenance and repairs. I dislike how difficult this program can sometimes make it to access certain data if there are too many filters applied at once (i.e., dates). Also, when creating new pages/reports from scratch its very time consuming because each page requires several steps which makes the process frustratingly long. Make sure you have someone who knows what they're doing help out with any…

Pros
  • It provides an easy way in keeping tabs over everything related to your facilities' needs across multiple departments without having much difficulty understanding or navigating through different sections within their system
Cons
  • All fine

Revainrating 4 out of 5

Good Product With Excellent Customer Support

I like that it allows me access remotely from anywhere at any time! There are some minor bugs with navigation but nothing serious as far as functionality goes- very easy for staff members who need remote assistance while working out office hours (I work during off peak times). We do not have an IT department so all our devices run Windows 10 which can make setup/use confusing sometimes without proper support knowledge beforehand especially when we were first starting up this system about 2…

Pros
  • Very user friendlyEasy To UseMultiple users supportedGood Customer SupportNo monthly fee'sHelpful tips providedVery helpful tutorials availableAble organize data easilySupports mobile platformsGreat value pricingDedicated helpdesk agentsCustomer satisfaction rateHighly scalableFast reliable servicesSecure platform