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Actionable Science- AI Assistant Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Artificial Intelligence, Conversational Intelligence

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Description of Actionable Science- AI Assistant

Actionable Science is a technology startup using Artificial Intelligence (AI) to deliver conversational helpdesk services. The company's Virtual People/digital agents use advanced NLP and machine intelligence to enable customers to have natural dialogues over messaging. The digital agents come ready to be implemented and are pre-trained with basic, entry-level skills for their functional roles. They can do everything you expect from an optimized service desk, including tracking tickets and seamlessly partnering with your human teams.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent new way to integrate with slack and other messaging platforms

It was easy enought that I could start my first chatbot within minutes of installing it in Slack! As far as features go - there isn't much too dislike about this product at all so no complaints here either! We were looking into how we'd communicate more efficiently internally when someone had something urgent or important they needed our attention but didn’t know who else would respond best if not us directly via email etc.. This has been great because any questions asked by anyone inside or…

Pros
  • Very user friendly
Cons
  • Nothing really at the moment just really happy with everything!

Revainrating 4 out of 5

Great Customer Service- They Do Everything Possible To Ensure Your Business Success

Actionable has been great about communicating any issues or things we need corrected as they arise, and helping us resolve them fairly quickly! It takes time initially for our staff members to train the system, but once it does work very well. We haven't found anything that I dislike at this point. We had problems in the past where certain fields would not recognize numbers such as zip codes or phone number, so these were corrected by having someone go back into the original data input form and

Pros
  • Very easy to reach a technical support agent
Cons
  • Not always intuitive to use