I like that it allows me to view all of my patients in one place, which helps with patient scheduling as well as billing/coding issues! It's very easy to use once you get used to how everything works (it took us some time). There are many different ways we can access our data within this program so there isn't anything really negative about aerial at least from what i've seen thus far.
We have not encountered any problems or bugs while using airil but if they do come up then their support team