I like that it's easy to use, very user friendly for my employees & myself! The customer service has been excellent all around!! We've only had 1 issue so far with them but they fixed everything within an hour or less of us contacting their support team (we couldnt really contact anyone at first). Their website needs updating though - we're seeing some old school web design which doesnt look as clean/modernized when compared against other sites out there now-a days in general market place today