The product came without packaging, except for a plastic bag that someone wrote on by hand with a marker. It took some time before I actually needed to use the racket. only to find out WHAT WAS COMPLETELY STUPID. For example, I couldn't do a simple 3/4 inch flush cherry. I want my money back but it's not coming back. I hope the seller sees this and contacts me. Stay away from this piece of junk. If I could give a negative star answer, I would