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Ameyo Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Ameyo

Ameyo is the market leader in Omnichannel Customer Experience (CX) and Contact Center Technology in cloud and on-premise. We help brands of all sizes make exemplary customer experience. The Ameyo Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels, and interactions to nurture customer retention and advocacy. Ameyo is trusted by over 1,600 customers across 60 countries.

Reviews

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Type of review

Revainrating 5 out of 5

Very impressed and useful way in tracking workforce performance across multiple locations

I like how easy it was for our staff member from different departments with little or no training time at this new start up call center could be assigned calls quickly while still maintaining quality service level! Not much dislike about ameyo as far i can tell but when you have small issues there are not many ways that we get assistance fast enough compared other companies out here who do provide faster resolution times! Great platform overall very helpful tool which makes my work life easier…

Pros
  • Amayoyo works smoothly over dial up connection speeds too, never once experiencing disconnection problems either due to server errors (like laggy video streaming) despite using limited data plan monthly usage
Cons
  • It is hard to say