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AmplifyReach Chatbot Platform Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of AmplifyReach Chatbot Platform

Multilingual Conversational Automation Platform for Sales, Marketing & Customer Success Teams! AmplifyReach helps Brands and Businesses transform inbound customer lifecycle. AmplifyReach product is used by 3000+ Brands and businesses including Fortune 500 company in BFSI. • Our multilingual solution, with 11+ Languages with potential to engage 3.2+ Billion people, helps Brands and businesses autom ate traditional, multi-step process of new customer lead gathering, vetting and then establishing contact to few mins. -- 25+% uptake in inbound engagement is observed across live brands • Solution helps scaling Customers Success teams by automating recurring tasks. -- 60+% recurring task automation is possible within 6-9 months with 3X-10X ROI • Augmented intelligence platform - Unified solution with multilingual live chat software for human with tightly integrated multilingual chatbot. Human staff uses same AmplifyReach software across Web, Mobile, Social channels such as Facebook Messenger, WhatsApp. • In-depth unified Chatbot and Human Staff performance analytics. • Out-of-box deep integration with CRMs and Contacts for ZenDesk, FreshDesk, Zoho, SalesForce, HubSpot and more than 1000+ other options with Zapier. Solutions from AmplifyReach: • Chatbot - Build Chatbot - No Code Required! • LiveChat - Help where Chatbot cannot! • Classifier - Improve your apps with Natural Language Classifier! • IAB Classification - Contextual Classifier - AdTech Solution • Core NLP - Contextual Intelligence using Core NLP Engine YouTube: https://www.youtube.com/c/AmplifyReachChannel

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Excellent Chatbots Platform To Build Customer Service & Sales Automation

I really like that it is intuitive to use as well have access through multiple mobile devices at once when having more than one conversation with our clients or prospects in real time throughout their buying process via chat bot integration - they even can click buttons which would make them get automatically directed from an email into chats-website without any hassle of going back/forth between emails + websites so many leads are getting converted by this way - very good user experience…

Pros
  • Easy creation
  • Good quality content, images & video production tools
  • Fast deploymentTime saving optionsEasy accessibilityGood customization capabilities
Cons
  • Lackluster integrations

Revainrating 5 out of 5

Good solution for connecting social media data

Easy to use interface which can be used by anyone with little technical knowledge - I would like more advanced features such as NLP capabilities etc but not too expensive so that it is accessible to all customers/clients /users. The platform works well in most scenarios although there may occasionally be issues when using certain API's (such as Facebook). If you are looking at building an AI driven chat bot then this could work very well within your business model or application of choice. As…

Pros
  • Simple, easy solution for clients without high tech experience.
  • Good support from team who know what best practice looks likeso far! :)
Cons
  • Minor Issues