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AppsForOps Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Customer Service, Customer Success Software

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Description of AppsForOps

AppsForOps Timeline is a game changing Customer Success software platform. Customer Success - powered by being in the know. It provides next level visibility on customer activity spanning your organisation's people, processes and systems. It allows you to easily see the whole picture and act on what matters most.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Very useful tool especially during Customer Success Management

The ability to create different types of workflows for our customers, which can be customized according their requirements using Appflow templates provided by us or customizations that they may provide from within app itself! It has been very helpful while onboarding new users into AFO apps as we have created multiple flows with step-by-step instructions tailored towards them in order get started quickly without having any prior knowledge about how things are done here at APF. We do not like…

Pros
  • The ability to create different types of workflows for our customers, which can be customized according their requirements using Appflow templates provided by us or customizations that they may provide from within app itself!
Cons
  • It could be done by a UI/UX

Revainrating 5 out of 5

AppsForOps - Great Product and Customer Service

The ability to create workflows that can be customized for each department, allowing us as an organization access control over our data in real time without having any IT staff or developers involved! There are some minor bugs with this product but I am sure they will get fixed soon enough once their team gets more experienced using it (they have only been around since May). We use Appforops timeline within Salesforce so we were able solve many problems related sales process automation such…

Pros
  • Easy customization
  • Great UI features
  • User friendly no requirement skills needed except basic understanding about Gantt chart view.
  • Support from support rep is quick & customer centric response which help me troubleshooting my issues quickly& efficiently during working hours too
Cons
  • Nothing