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🌐 Enhanced SURFboard mAX Pro Mesh Wi-Fi 6 System Review

3

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Poor

Revainrating 2 out of 5  
Rating 
2.0
🏠 Whole Home & Mesh Wi-Fi Systems, 📶 Networking Products

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Details

Connectivity TechnologyEthernet, Wireless
BrandARRIS
Control MethodVoice
Frequency Band ClassTri-Band
Wireless Communication Standard2.4 GHz Radio Frequency
Number of Ports5
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Description of 🌐 Enhanced SURFboard mAX Pro Mesh Wi-Fi 6 System

Whole-home Wi-Fi coverage up to 6, 000 square feet with 2 units, optimally placed. Wi-fi 6 (802. 11Ax) provides total system speeds of up to 11 GPS. It's perfect for gigabit speed internet service plans. SURFboard mAX Pro provides 12 streams of Wi-Fi enabling simultaneous streaming of multiple 4K videos, online gaming, smart home automation and more. Self-optimizing mesh system ensures your devices are always connected to the best available Wi-Fi stream. Works with Alexa. Use your existing Echo device to control your surfboard Max with commands like “Alexa, ask SURFboard to enable guest Wi-Fi. Intuitive set-up and management with surfboard Max Manager app. Securely and easily set up and manage your mesh network. Set up parental controls, pause internet and manage your network, even remotely.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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  • 1
    2

Type of review

Revainrating 1 out of 5

Requires setup app and other issues etc.

Things I don't like about this router mesh, you can't control which band you are on, or one Set up channel or set up anything other than a name and a guest network, which is useless to me. It doesn't even have Alexa control, I have a smart home. I've tried resetting the gateway or enabling guest networking and that doesn't seem to do anything. And that's another thing you don't do. There's even an option to remotely shut down the router or remotely restart it, since shutting down every…

Pros
  • Delivery was very quick
Cons
  • Definitely a bad product

Revainrating 1 out of 5

Easy setup but new medium coverage satellite system technology.

Last update: return. The connection keeps dropping and Arris blames my Xfinity modem. But it's been years without problems with the Xfinity and my Apple Airport Extreme, and now I'm back with no problems. Stay away from this device! Update: Router turns off Wi-Fi randomly and about once every 5 minutes or so. Drive the kids and me crazy. You may have to go back if they don't fix the firmware in the near future. There are no logs or troubleshooting in the app, so there's no way of knowing what's

Pros
  • While everyone likes it
Cons
  • flimsy

Revainrating 4 out of 5

You lose control of the network and get nothing in terms of speed

Firstly I come from a technical background so my expectations may differ from those purchasing this. I bought the W31 to adopt as a router for my xFinity gigabit internet service. I have a Samsung S10+ with ax WiFi as well as an X570 motherboard and an AMD R7 3700X for my desktop, so both of my clients are fully 802.11ax compatible in this test. In terms of W31 functionality, the setup is very smooth and good. made with the application that gives me the biggest complaint and the reason for the…

Pros
  • One year trial
Cons
  • sad package