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BA Insurance Systems Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Financial Services

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Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great product - Easy setup and great Customer Service

I like that it is very easy to set up an account, as well has allowing me access from my mobile device easily! The customer service team can be hard at times but they are always willing to help if you just ask them for help or clarification about how something works/can work better in your business's needs!! It allows us quick responses when customers need assistance with their insurance claims vs traditional systems where we would have had more time between receiving requests & submitting…

Pros
  • It is very easy to use & the staff are great to work with! It's an easy system to work with and extremely easy to teach the staff
Cons
  • Even small things like submitting a photo for a policy to be processed, the policy still has a delay until it goes through

Revainrating 5 out of 5

Overall good option if looking into using one such solution

I have enjoyed working with Ba for almost 7 years now, during my time at this insurance firm they have been very reliable to work with in all their business dealings which includes customer service and management of claims processing as well as accounting issues. There are some services that can be improved upon but overall it is an excellent product from what we experience so far. We process life, home, auto, boat/rv, umbrella and health benefits insurances through ba as our sole carrier and i

Pros
  • Lots many helpful tools.
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Easy-to Use Insurance Software - User Friendly

The ease of use, customer service is great! I have been using this software for about 2 years now and it has never let me down. It's easy to navigate through all aspects of my business insurance needs. There are no downsides that i can think of at this time however there could be some improvements with regards to billing or reporting options. This product is awesome and should definitely be considered when selecting an insurance program. We've saved money in our office by having better control…

Pros
  • Just keep them out as much if possible so you get what matters most..the patient experience which directly relates back into bottom line success
Cons
  • Not bad