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Bold360 Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Conversational Marketing

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Description of Bold360

Bold360 is the ultimate customer engagement solution delivering personalized interactions and the fastest time-to-value. Leveraging the power of AI, Bold360 helps personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human. For more information, visit www.bold360.com.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Best Social Management Software, easy to navigate & user friendly

The most important thing about this software for my organization was that I could easily manage all our social media accounts from one single platform! It helped me get rid off multiple apps which were sometimes too complicated or confusing at times! Nothing in particular as such but would say give bold 360 chance once you try them yourself will like their features!! We have been using BOLD since last 2 years now we are happy customers who highly recommend others should also use these services…

Pros
  • Easy way to handle everything related with your brand management
  • One place where its easy enough managing various brands through different platforms & channels together!!!
  • All inclusive package, well designed dashboard alongwith great customer support always available 24x7 ! (which is really critical)
Cons
  • : )Keep up going

Revainrating 4 out of 5

Best-in class marketing automation platform

The most important thing about BOLD 360 has been its flexibility in meeting our business needs. We have used various modules such as Lead Management, Sales Enablement, Account Based Marketing etc., which help us manage our leads better and engage them at right point of contact. I like their approach towards user experience design - where things are easy for users but not necessarily simple or intuitive for people who don't know much about technology. It's an excellent tool to manage your…

Pros
  • Wide variety
  • User friendly interface.
  • Easy accessability across different devices i.e mobile phones/ desktop computers / tablets.etc
  • Powerful APIs with great documentation alongwith SDKs support is helping me make use my custom development skills more efficiently than ever before :)
Cons
  • Nothing really..I believe they've covered every aspect related