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Capture911 Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

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Description of Capture911

HigherGround's comprehensive suite of recording, quality assurance, and reporting tools assist organizations of all sizes respond to and manage incidents. You can reliably record every call and radio interaction including associated data – time, date, ANI/ALI, radio ID, alias, talkgroup ID, etc.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great Software For Emergency Incidents

The tool has provided us with many benefits in terms of our operational effectiveness during natural disasters or major events such as protests. We have not found any downsides to using this service for these emergency situations but it definitely depends on each individual customer’s needs as well as their organization type if there are some limitations they would like implemented into the system. It is great that we can take immediate action upon an event taking place so quickly without…

Pros
  • Very user friendly interface..Great product.Would highly recommend...Very professional services...Highly recommended!!!! Excellent job guys at C9

Revainrating 5 out of 5

Great option and easy access anywhere

The thing I like best about capture 911 is being able to use it while away from our office in other states or countries. We have multiple offices that are not always staffed with someone at them 24 hours per day so this allows us to still be using the software without having an employee present. There has been some times where we didn't realize there was an issue until after submitting it for approval which could lead to problems. It would be helpful if they had more information available when…

Pros
  • Lots o options.Great customer service team!! They help me every step along my journey through their products! Great people who work here!!! Keep up good works guys :) keep helping ppl ! Thanks again :)))
Cons
  • Some little things

Revainrating 5 out of 5

Great option and easy access anywhere

The thing I like best about capture 911 is being able to use it while away from our office in other states or countries. We have multiple offices that are not always staffed with someone at them 24 hours per day so this allows us to still be using the software without having an employee present. There has been some times where we didn't realize there was an issue until after submitting it for approval which could lead to problems. It would be helpful if they had more information available when…

Pros
  • Lots o options.Great customer service team!! They help me every step along my journey through their products! Great people who work here!!! Keep up good works guys :) keep helping ppl ! Thanks again :)))
Cons
  • Some little things