Description of Catchpoint
Catchpoint is revolutionizing digital experience monitoring to help companies deliver amazing customer experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect, identify, escalate, fix, and validate issues faster.
Using Catchpoint’s advanced synthetic monitoring, users monitor everything from development to production that affects any digital experience. Monitor and Measure Websites, CDNs, DNS, APIs, users' workstations, and many more in real time for the most extensive insights into your systems.
Test from across geographies and networks to gain an external view of the delivery of your digital experience. With a globally-distributed monitoring infrastructure, use broadband and backbone networks, consumers ISPs, and mobile networks to understand true performance as experienced by end users.
Catchpoint’s RUM allows users to gain a more accurate business-to-performance correlation. Integrated RUM and synthetic monitoring help to continuously improve service delivery. With this monitoring, users can stay ahead of performance issues and manage their customer experience proactively with smarter alerts and near-real-time data.
Use Enterprise Nodes to receive a clear view of performance free of internet noise to verify or rule out issues with internal systems. Monitor performance and availability of intranet and SaaS applications used by employees, improve application and website quality by discovering issues through continuous testing.
Catchpoint Employee Experience Monitoring provides true end-to-end visibility of digital employee experiences starting with the SaaS applications they use every day. Get RUM data about third-party applications, detailed alerts for poor local network or internet performance, and detailed measurements about device resources to speed up root cause analysis, reduce overall MTTR, and optimize employees' every day working life.
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