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Cerve Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Food

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Description of Cerve

Cerve provides Food Service Distributors with the greatest online ordering experience so your buyers can streamline and optimise their purchasing process immediately. Cerve is a Full Service solution that takes care of everything to boost your online sales and ultimately automate your order-taking. As part of our service, we're committed to: - Research, Design and Development – Continuously improve the experience to assure higher conversion rates and ultimately, boost your sales. - Content Curation – Constantly improving products names, tagging, images, ingredients, allergies and nutrition to ensure best experience possible. - Technical Support – Take care of any technical issues wholesalers and buyers have, day in and day out. Our application is fully integrated with your ERP to create seamless communication between your ERP and your buyers online. Cerve syncs products, customers and orders data as often as possible. With every order adjustment in your ERP, Cerve notifies back to your buyer with the updates. Interested to learn more about functionality? Get in touch.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Highly recommended if you run an operation large or small

The ease of use of cerve, it is very user friendly and easy to work with both customers and employees alike. It has saved our business time as well as money in training. There are not any downsides that I have noticed thus far. All parties involved (customer service representatives) were very helpful and knowledgeable about what they do which helped us make decisions easily. We utilize cerve for all food orders at my restaurant, we also offer catering services through them as well. They help…

Pros
  • Also great reporting features available within system itself

Revainrating 5 out of 5

CERVE Daily Has Been Great For Our Company

I love being able to find my orders easily in our system, it is quick for me when placing an order because everything has been pre-placed which saves time! There are some limitations that we have seen but this seems like something they will be looking into moving forward as more of us use cerve daily. The only limitation at present would seem to be if you select multiple items from one category (ie - milk) then those orders might not all appear together until after submitting them through…

Pros
  • Easy way with finding your past carts
  • Quickly placed new purchases via PayPal etc.
  • Great customer service team available 24 hours 7 days
Cons
  • All fine

Revainrating 4 out of 5

App offers quick delivery of items right into your inbox

I love the ability to order from anywhere. Cerve makes it so easy to order from anywhere at anytime. I love that I can order from home and use my mobile number to receive the order. When I order from work, my colleague does not need to be present to receive the order. I also love that they are able to send me my invoices straight to my email when I am away from the office. A few things that I wish I could do is to have my invoices available before I receive them in my email. I would also like…

Pros
  • The ease with which you place an orders
  • Easy accessability through your smart phone or tablet device.
  • Great customer service team! They always respond quickly & professionally
  • Ability upload pictures easily using their camera feature within each menu item/order entry form (this helps ensure accuracy)
  • Quick delivery time we never wait long between receiving notification about being ready then getting picked up by us!! :)