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Churn Mitigation Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Office, Marketplace Apps

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Revainrating 4 out of 5

Not ideal solution and lacking user experience

The best part of this program is that it helps to understand what customers want, so you can provide them with more products or services in future! I don't like how long each task takes - some are very time consuming (elevate ticket) which makes me feel as if they're just wasting my precious time; also there's no way for us managers/supervisors to easily see who did their tasks properly without going through every single action made by our employees one-byone. Also we cannot use any third…

Pros
  • Easy access into data.
  • Very easy navigation system between modules,
  • Has great customer support service available 24 hours per day 7 days week via phone call / email
Cons
  • Some features take too damn log while others took almost 15 minutes only