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Citizenserve Code Enforcement Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Public Safety

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Description of Citizenserve Code Enforcement

Citizenserve's code enforcement software completely automates the process of opening cases, scheduling inspections, recording violations, and coordinating resolutions.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Very easy software and customer service seems great

I like that it has features to help with reporting such as emailing clients or making reports available online which is very helpful for our agency when dealing wth municipalities in other states where we do not have an office there yet! It also provides options if you would rather just make copies than print out hardcopies but still get emailed updates about what happens after your report goes into their system too - this makes my day so much easier because some agencies are slow at responding

Pros
  • Great customer service
  • Quick response time, almost immediate feedback via phone call / text message once submitted also great support team who will walk me through anything needed :)
  • Easy interface; easy access within minutes instead o hours spent searching files manually.
  • Easeful use especially compared 2 previous programs
Cons
  • Some cons

Revainrating 5 out of 5

Very easy software and customer service seems great

I like that it has features to help with reporting such as emailing clients or making reports available online which is very helpful for our agency when dealing wth municipalities in other states where we do not have an office there yet! It also provides options if you would rather just make copies than print out hardcopies but still get emailed updates about what happens after your report goes into their system too - this makes my day so much easier because some agencies are slow at responding

Pros
  • Great customer service
  • Quick response time, almost immediate feedback via phone call / text message once submitted also great support team who will walk me through anything needed :)
  • Easy interface; easy access within minutes instead o hours spent searching files manually.
  • Easeful use especially compared 2 previous programs
Cons
  • Some cons

Revainrating 5 out of 5

Citizenserve Code Enforcement - Very Pleased With Customer Service

Great customer service! I think they are always willing to help with any questions that you may have regarding their services or products as well as provide great support for when something goes wrong once it is in place. My agency has been using this product since 2015-16 timeframe but there was not much being offered by other companies at time so we decided go ahead give them try because how could be worse right? And i can say right now its working flawlessly even better than what our old…

Pros
  • Allows my staff (cops)to do field work faster without wasting alot of hours sitting behind computer screen doing paper trail instead going out into neighborhoods, seeing problems first hand & making changes accordingly quickly while keeping track all along.all under one roof
Cons
  • Not the best

Revainrating 4 out of 5

Great Product, Fantastic Customer Service

The customer service is top-notch! There truly are no problems with my experience using this product; however I do not know how to solve that issue because it never came up (to me). It has been easy for our department in terms what we need/want from citizenserving as an end user--it meets all those needs without any complaints or issues at hand. Honestly? That means nothing bad about them if they have good products like their support team does!! If you haven't used CitizenServes before - give…

Pros
  • Great Customer Service
  • Excellent Product Designs
  • Easy To Use Software.
  • Ability For Customization Of Features On Site Or Offsite With A Few Clicks From User's PC, Laptop And Mobile Devices Such As Cell Phones / TabletsOr Other Smartphone PlatformS
Cons
  • Everything Was Perfect