I liked that we could record all calls, even when one person was speaking in another language or soft-spoken voice. Nothing really! The program took longer than it should to load sometimes (especially if there were multiple callers). It made recording conversations more difficult due to time lag issues. Other companies have this problem as well so you need to look for other options, especially ones that don't take almost 10 minutes once loaded up before they start functioning properly. Ifβ¦