Header banner
Revain logoHome Page
clarify & record logo

Clarify & Record Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

View on AmazonView on Π―M

Description of Clarify & Record

Clarify & Record is a unified Call Recording system. Users can enhance performance, resolve disputes, comply with industry standards.

Reviews

Global ratings 1
  • 5
    1
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Product - Customer Service Is Second To N0t

I liked that we could record all calls, even when one person was speaking in another language or soft-spoken voice. Nothing really! The program took longer than it should to load sometimes (especially if there were multiple callers). It made recording conversations more difficult due to time lag issues. Other companies have this problem as well so you need to look for other options, especially ones that don't take almost 10 minutes once loaded up before they start functioning properly. If…

Pros
  • Very simple interface user friendly too which makes everything easier because people can learn faster how things work instead needing training manuals / instructions everytime
Cons
  • Good but not great