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Cloudreach Services Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Implementation Services

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Description of Cloudreach Services

Cloudreach, a Blackstone Portfolio company, helps enterprises intelligently adopt cloud platforms at scale.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Intelligent Engagement Platform: Cloudreach Services

I like that we can use this tool for our customer service department as well as other departments in my organization. It is easy to set up and get started with very little training required. The dashboard could be more user-friendly and easier to navigate through. There are some features that need to improve upon such as better reporting tools for dashboards and creating custom reports. Great product! We have been able to create customized workflows for different departments within the…

Pros
  • This software allows me, an admin at work ,to do things from one place which makes it convenient when trying find information about employees or customers who may call into your business.I also enjoy how simple everything seems once you learn all there basics.You don't feel overloaded by too much options etc..it's just straight forward but still has so many uses
Cons
  • There are nuances

Revainrating 4 out of 5

AWS Cloud Ops - Very useful Platform

This tool helped us to set up cloud infra on-prem. This helped us save money on the capital cost. Also helped us migrate all our existing data to cloud in less time. This also helped us migrate data from on-prem to cloud and vice versa. We can able to provision cloud in less time. This helped us scale up to cloud. We can also make use of VM from our other cloud providers and use those VMs as our data center. We can able to migrate to other cloud providers also. This helped us reduce our on-prem

Pros
  • Very cheap when compared against commercial products
  • Multi Tier Ngnix server setup was smooth without downtime even during load spikes
  • Can configure Linux OS machines along side Windows servers (no need dedicated machine)
Cons
  • Not applicable/No restrictions while creating new domains