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Colden Company Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Colden Company Inc.

Colden Company Inc. are business technology specialists who understand how critical it is to have a well-functioning IT infrastructure in your organization at a fair price.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Reliable Partner With Excellent Service

I like that they are responsive and knowledgeable, they have always been proactive with our account needs. It's easy to get a hold of them and they are never too far away when you need something. They don't do as much services as some of their competitors in the field, so if you're looking for more services to be performed, then this might not be the best fit for you. We've used Colden for years now and they have never disappointed us. Having a reliable partner that can handle all of our IT…

Pros
  • Great support
  • Reliable service
  • Professional staff members/representatives at time no complaints there!Cons : Nothing really comes immediately springing into mind here

Revainrating 5 out of 5

Excellent Service and Professionalism

The service has been excellent, they always do what we need them for with no problems or complaints! I've only used their services once but would highly recommend this firm as everyone that works there really cares about you getting exactly everything needed from any device/computer system problem out of hand!! They're very thorough when doing work around our network systems which makes us feel like if something needs done right away then its taken care off without delay - nothing negative so…

Pros
  • Very knowledgeable & friendly staff
  • Excellent customer support in case anything goes wrong during repairs.
  • Good pricing (low cost) compared to other companies who offer similar servive at higher price points
Cons
  • Not the best

Revainrating 4 out of 5

Great Service and Knowledgeable Support Team

The support team was very responsive, friendly, knowledgeable in all aspects of our needs for both network security as well as web server security. I would not be able to say anything negative about them. They were always willing to help when there needed to be some clarification regarding their support requests. They took extra time to learn what we needed from them rather than just implementing something without understanding the full scope. We used this service provider because they offered…

Pros
  • The team was very willing to explain what was going on in the background to help us understand our network better
Cons
  • There is nothing I can think of at the moment we were very happy with the support we received