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Collaborative Channel Commerce Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Commerce, Retail Software

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Description of Collaborative Channel Commerce

The Collaborative Channel Commerce (C3) Software-as-a-Service solution mitigates channel conflict, guarantee complete brand control, and enhance the relationship between manufacturers, distributors, retailers, sales associates and the end user.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great support and continued development improvements

I like that CCC does not hold onto customer data or use cookies to track customers in an effortless manner which is great because they do what we all want them too! They are always trying new things with functionality but it never seems fully realized - sometimes there's something you really need out of one feature only for their system/team over at another time when your team has moved forward without taking into consideration how other users would benefit from this same function being…

Pros
  • The user interface and speed! Also the flexibility of the system to be able to make changes as needed as well as adding new features as needed
Cons
  • Sometimes the system doesn't keep up with the team's needs and ideas, or not in a timely manner, or gets too far behind and has to be backfilled with old features

Revainrating 5 out of 5

Extremely useful tool especially paired w salesforce

I really like how quick their support is if you have an issue or need assistance with something! No problems in our experience so far other than they are working to build out additional features that can accommodate more of your business needs as time goes by though we haven't seen this yet but it's nice knowing what those plans might be for us now!! If anything - try them first before making decisions about which provider will best fit into YOUR situation. This software has been extremely…

Pros
  • The ability, once set up correctly (not difficult at all),to see ALL STORES' INVENTORY FROM ONE SINGLE PLACE instead using multiple programs across many stores just doesn’t cut It anymore..and there isn"
Cons
  • Good but not great