ComAround Knowledge Review

I like the visual representation of my tickets. It helps me to keep track of what's still open and closed. I also like how you can have multiple people working on one ticket as long as they are assigned to different tasks. Sometimes it may take a while for new comments/changes to appear in the view. Having multiple people work on the same ticket can be confusing at first and it takes some time getting used to. If you're looking for a ticketing system that allows you to see who is working on…

I love how easy it is to use and how well organized everything is. It's also very intuitive so there are not many learning curves involved. Some of the features seem like they could be improved, but nothing major. Try it out! There have been many times where I've had to do searches for something specific that I was looking for and thought "I know this exists somewhere". But when I search for it, it turns up on a different website or in a totally unexpected place. For example, I was researching…

It's very intuitive to use it's like having your own internal library of all things related to our business line. The system has allowed us to share information with everyone at work without creating redundant copies or using multiple databases which makes sense for those who have access to their email account everywhere they go. There are some features we've wanted but haven't been able to implement yet due to limitations within this software. I'm hoping these can be added as updates roll…

I like how everything is organized so it's very easy to find what you're looking for. It has great search features which makes finding things super fast. The application can be slow sometimes when loading pages or accessing items through menus, but this isn't too much of a problem because most people are used to waiting for sites to load anyways. We have been able to use comaround knowledge for our customer care department. They are now more efficient at solving issues with customers due to…

The user interface of this software seems to be very intuitive for users with no previous experience using it (like me). I like how you can create your own topics or categories within each section to organize all related information into one place without having multiple tabs open at once! You also have many options when creating new documents as well such as adding images/videos etc.. There are some other features which would make things easier if they were customizable but overall good so…