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Community Analytics Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Analytics, Other Analytics Software

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Description of Community Analytics

Community Analytics helps community managers with insights in their communities.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 4 out of 5

Great Analytics Tool With Excellent Customer Support

The ability to create custom dashboards is great, as well as having the option of filtering by different dimensions within your data sources like post type or content category. When you're working with multiple teams that all have slightly different needs for reporting purposes it can be difficult to get everyone aligned around what you want to see on each dashboard. Also sometimes I feel like there's an age gap between the people who built this software and those using it. It would really help

Pros
  • Very intuitive application!
  • Easy way access stats.
  • Great customer service/support system (in case something goes wrong)
  • Many options at low cost per month
Cons
  • Only works best when users know exactly where their page rank bar should lie

Revainrating 5 out of 5

Great analytics and insights with tons room For expansion

The platform is intuitive, easy to use; has many features that are helpful for analysis of your data/community stats - but also allows you flexibility when it comes time to create custom dashboards or reports! I wish there was more robust reporting options available (ease-of creating charts etc). Have been able help get some great insight into our social media channels by using this tool as well have helped us understand what content resonates best at different times during day &amp night…

Pros
  • Have been able help get some great insight into our social media channels by using this tool as well have helped us understand what content resonates best at different
Cons
  • There are disadvantages

Revainrating 5 out of 5

This platform can be your tool for social platform performance

I love that it provides multiple ways to compare metrics across platforms, which can be hard to find if you're not looking for them. The dashboard is easy enough to use but could definitely benefit from adding more widgets/tools available (especially when comparing against other social networks). It's expensive compared to some of its competitors so make sure your needs are met before investing! We have several different tools we utilize at my work as well as our own internal team-wide…

Pros
  • There was almost nothing about this product i disliked..it performed all functions perfectly without any issues or hiccups along the way; no crashes either during testing nor in live environments even with large datasets being queried simultaneously by many users around the world.great job guys!! :)