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dimplex winslow 35-inch wall-mount electric fireplace, swm3520 model, 120v, 1400w, 11.7amps, black logo

DIMPLEX Winslow 35-Inch Wall-Mount Electric Fireplace, SWM3520 Model, 120V, 1400W, 11.7Amps, Black Review

5

·

Average

Revainrating 3 out of 5  
Rating 
3.0
🔥 Stoves & Fireplaces, 🌬️ Heating, Cooling & Air Quality

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Description of DIMPLEX Winslow 35-Inch Wall-Mount Electric Fireplace, SWM3520 Model, 120V, 1400W, 11.7Amps, Black

Versatility to be installed on the wall or on the included stand. Three interchangeable media options for the base - log, pebbles or crystals included. Side strip lighting provides a color glow behind the unit. Heat rises from the bottom of the unit allowing for safe installation of electronics above fireplace. Touch screen controls on top right corner of glass. Wattage: 1400.0 watts.

Reviews

Global ratings 5
  • 5
    2
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    2

Type of review

Revainrating 5 out of 5

All in all a great product

Heat output is excellent, the thermostat has been disconnected from the wires on arrival so they are easy to connect can and the thermostat works. Came with rocks, decorative gems and logs to change the look. The rest of the atmosphere is pleasant and has circulation.

Pros
  • Heat rises from the bottom of the unit allowing the electronics to be safely installed above the chimney
Cons
  • Protection

Revainrating 5 out of 5

Excellent purchase. This is the block you need.

This was a great purchase. Ventilation at the bottom is key as you have the option to install shelves above it. The device is also quiet and the heat output is excellent. Also bought a 48 inch model (also great). I wish they had a 60 inch model as I would buy the same for the living room.

Pros
  • Power: 1400.0W
Cons
  • No Instructions

Revainrating 1 out of 5

Noise after a month, no response from Dimplex customer service.

The heater started making a grinding noise after about a month. I contacted Dimplex and filled out their support ticket with details and serial number but they never responded. In general, the heating is fine, the build quality is not very good, but decent.

Pros
  • Touch screen controls in the top right corner of the glass
Cons
  • Available in white only

Revainrating 1 out of 5

Stopped working twice - waste of money

I loved the vibe of this fireplace - until it gave me a user error. Support sent me a new part to install and it worked again. Now I want to use it for the second season and I got an error message again, only this time the support period has already expired. It wasn't cheap so I'm very disappointed that I only used it for one season and it continued to have problems after that. My advice is to choose another brand.

Pros
  • Three substitute base materials - included logs, pebbles or crystals
Cons
  • Not bad

Revainrating 3 out of 5

Loud fan noise is disappointing

The first showed up with a completely shattered windscreen, it was scattered all over the floor and could hurt someone. The replacement was good. Set up is easy and it looks great. Unfortunately, the fan running in heating mode is incredibly loud and rattling. It's in my bedroom so it's very disappointing. For the price, I'd say it's just "ok," but expect a lot of fan noise that spoils any quiet crackling effect it might otherwise have.

Pros
  • Side light gives a colored glow behind the unit
Cons
  • Poor set