It's easy to use, it has all you need for your business needs in 1 place! I can't think of anything at this time that would be helpful about DMO other then maybe more features could help with customization but nothing majorly negative either!! If there was something better out right now we wouldn't have changed our system from what they had available when working w/ them previously so its hard to say if any improvements are needed or not just yet. We used dojomasteronline before switching over