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EastCoast Visit Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.9
Office, Visitor Management

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Description of EastCoast Visit

EastCoast Visit is a visitor management system for large and small companies that support WIFI codes, notifications and pre-bookings.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Very good, intuitive system for managing group reservations

I like how easy it was to use once we had our account set up! It took us less than 15 minutes from signing in with my admin username/password until everything worked perfectly!! The only thing about this program which could be improved would have been if they included more options when creating your own groups (we're currently using them as an internal travel agency). We've used other programs before but none of those were able or willing take care off all aspects within one platform - so far…

Pros
  • Easy booking process for guests; great way keeping track who's coming into certain rooms etc
Cons
  • Empty

Revainrating 5 out of 5

A good tool, still evolving: EastCoast Visit

I like how it's easy to register our customers with us after they have visited our website or app through their own devices! Not much so far but I am sure this will evolve as we use them more. The customer service needs some work in order get quick answers from technical issues you might come across. Also need better filters of what type of visitors do not visit again when browsing! We are using it mainly as an online reservation platform where guests can book services at leisure (such as spa…

Pros
  • Easy registration process
  • Good support team
  • Very good mobile client, works well even if limited data
Cons
  • Minor Issues

Revainrating 5 out of 5

Great booking system integrated directly into Expedia & Airbnb

Easy to use interface with great customer service! No complaints at all about this product so far, but I would like more flexibility in terms of adding new features (such as additional payment methods). Would be good if they added Google Pay/Apple Pay integration too! We are using it mainly for guest checkin and checkout as well as automated email reminders to guests before their stay. It's easy to set up and manage everything via our mobile app or website. The ability to send out automatic…

Pros
  • Great support team available 24 hours per day 365 days yearly including weekends :)
Cons
  • There are disadvantages

Revainrating 4 out of 5

Reviewing The Platform & Customer Experience

This application is very user friendly and the software is quite simple to use. It provides a unique solution for us who are looking for a way to get connected with customers and prospects. There is nothing that i dislike or dislike about it. It is very easy to use and the customer support team is extremely helpful. I like how easy the service is to use. It is very user friendly, and the customer support is great. It's the best platform that we use in our company. Our goal is to provide a…

Pros
  • The customer support is wonderful and very helpful
Cons
  • I don't like that I can't export the data from the software to another database

Revainrating 5 out of 5

ECTVistory was a great choice for our event apparel business!

I like how easy it was to set up with our business! The customer service has been great too once we had questions or issues in setting things right/updating information etc.. It's so much easier than keeping track of all this info ourselves via Excel sheets!! There are some features which could use improvement such as being able to customize your own logo when creating an account profile (we would have liked more options available). We've also not yet found out about any integrations between…

Pros
  • Great user experience
  • Amazing support team for assistance, suggestions,
  • Easy data import process
  • Very responsive technical staff who work hard every day making improvements
Cons
  • It is hard to say