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Enterprise Bot Manager Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Artificial Intelligence, Conversational Intelligence

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Description of Enterprise Bot Manager

Enterprise Bot Manager (EBM) is a platform that gives you the tools and operating model required to effectively manage, monitor and scale chatbot programs With EBM, you can now seamlessly scale beyond proof of concepts to fully production-ready, where the likes of Dialogflow or Watson you would face huge difficulty. Our platform sits on top of NLU providers, such as Dialogflow & IBM Watson Assistant, to introduce the features required to orchestrate multiple bots across your business. EBM also provides the tools needed to scale and manage bots in an enterprise environment, such as version control, deployment management, analytics and improved content management.

Reviews

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Type of review

Revainrating 4 out of 5

Easy-to use tool that makes it possible

The bot manager has helped us build bots for our business in an easy way. It's very intuitive and user friendly as well as having great support from their team of experts who are always ready to help with any queries or concerns we may have. I would definitely recommend this product if you're looking at building your own bots within your organization. We've been able to create multiple bots using EBM which can be used across different channels like slack, Teams etc. These bots are also…

Pros
  • It's also easy to integrate the bot into other applications for customer access
Cons
  • I dislike how there's no way to customize the bot to suit our needs

Revainrating 4 out of 5

Good solution but lacks features: Enterprise Bot Manager

I liked the way it was easy to create bots with it's drag and drop interface, I also like how easy it was to customize bots with its visual editor. It had some bugs which made it hard to use for me. I think they should improve this product because it's not that good. It's an expensive software and it's hard to find someone who knows how to use it. If you're looking into creating bots for your business then this is the best option. It has helped us automate our customer service department by…

Pros
  • Drag & Drop Interface
  • Visual Editor (if used properly)
  • Lots Of Features To Help You Build Amazing BOTS!
Cons
  • Costly Software
  • Lackluster Support