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FDM Records Management System Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Public Safety

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Description of FDM Records Management System

FDM Records Management System is a solution that provides data capture and reporting used in the fire and EMS industry with a modular design and tools to help you with reporting incident data to managing personnel.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Paperless Office - Keeps Everything Organized

The software was easy to learn, it works like a charm! It's great for our department because we are able to store all of our paperwork in one place instead of having multiple folders and cabinets scattered around the office. I think this program could be better if there were more customizable options available. We use it mainly for storing paper documents but sometimes have to print out reports from other programs as well. This helps us keep track of everything and make sure nothing gets lost…

Pros
  • Easy interface
  • Great search function (even when using excel)
  • Can link with Microsoft Office Excel very helpful tool.
  • Very user friendly no tech support necessary once you get started
Cons
  • Minor Issues

Revainrating 5 out of 5

Paperless Office - Keeps Everything Organized

The software was easy to learn, it works like a charm! It's great for our department because we are able to store all of our paperwork in one place instead of having multiple folders and cabinets scattered around the office. I think this program could be better if there were more customizable options available. We use it mainly for storing paper documents but sometimes have to print out reports from other programs as well. This helps us keep track of everything and make sure nothing gets lost…

Pros
  • Easy interface
  • Great search function (even when using excel)
  • Can link with Microsoft Office Excel very helpful tool.
  • Very user friendly no tech support necessary once you get started
Cons
  • Minor Issues

Revainrating 4 out of 5

Great product keeps everyone safe: FDM Records Management System

The software is easy to use, it allows me to log all of our calls. It's great for the whole department and can be expanded to other areas as needed. I like how you can go back in time and see what information was filled out and by whom. For example, if a paramedic doesn't fill out a certain field or fills it in wrong, you can't tell if they just didn't feel like doing it or were careless. The interface could be improved, but I'm able to navigate through the system easily. It has helped us keep…

Pros
  • Ease Of Use
  • Great Help Available
  • Very Easy To Maintain Database / Reports
  • Allows You A Look Back On Past Incidents And Updates Can Be Updated At Any Time (It Has Email Functionality Too!)Very User Friendly SoftwareAll Emergency Calls Are Registered In One PlaceQuick Search CapabilitiesAnd They're Open 24hoursA Day 7 Days Per Week 365 days per year
Cons
  • Wish That There Was More

Revainrating 5 out of 5

Great tool that helps us respond better

The best feature of this product is the ability to share the data of previous incidents with the department. This is a great way to know the status of previous incidents and compare to the current incident. This product can be improved with the ability to track incidents when the incident is still active. Also the layout of the dashboards needs to be improved. I am able to use this product to keep accurate and up to date with incident reports and status of previous incidents. The ability to…

Pros
  • Abilityto have different views available that show what you want instead just being static screenshots like most other programs out now today!!! Having each user's own dashboard page allows them full control over their viewable areas..and if they choose not too see something then no problem..it will go away automatically after
Cons
  • None