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Genesys Review

5

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Very good

Revainrating 5 out of 5  
Rating 
4.8
ERP, Systems Engineering and MBSE

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Description of Genesys

GENESYS is Vitech’s next generation software delivering connected systems engineering across the enterprise. Reengineered from the ground up, GENESYS implements proven model-centric approaches leveraging modern technologies in a completely open architecture.

Reviews

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Type of review

Revainrating 4 out of 5

GENSYS - One Central Platform For All Your Enterprise Apps

We used to use 3 different softwares for our business operations including ERP (SAP), CRM (Salesforce) & BI platform (Qlik). With gensys we are able to integrate all of those platforms together into one single system enabling us to interact with customers & partners easily without having multiple apps installed on each user's devices. The GUI can be improved but I guess they have some focus now as compared to few years ago when it was just starting out. It takes time to get your hands around…

Pros
  • The user is able to get the full picture of the complete business process in a single screen
Cons
  • The system is not as robust as SAP or Salesforce so sometimes it can be a challenge to do customization with out getting a consultant

Revainrating 5 out of 5

Gives great visibility when working from home

I like that it gives me access to all of my accounts as well as being able to manage invoices. It also has an easy way to add notes within each invoice if needed or have your customer call you about something. The main issue with this product, at least for our team, was that we had to manually download all of the files into excel every week so there were many days where we would be missing reports because they weren't automatically sent out over email. If you are looking for one place to go to

Pros
  • Everything is stored neatly organized.
  • There isn’t too clutter when adding new entries/items
  • Allows users from various departments (front desk staff) input different items without confusing information
  • Easy retrieval between employees & management
Cons
  • There are nuances

Revainrating 5 out of 5

Easy way increase reporting capabilities

The ability to create custom fields for work orders that are not available within our system makes it easier than ever before! We have been able to use this feature with great success since its implementation has allowed us to track all of our projects more efficiently throughout each stage of their lifecycle. There really isn't anything I dislike other then perhaps some minor bugs here or there but they do seem to be getting better over time as well. If you're looking into something like this…

Pros
  • Allowing users quick accessibility no matter how much data exists across multiple platforms provides ease of use through simplicity alone allowing employees freedom even though restrictions exist simultaneously
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Genius Time Tracker and Task Manager, must try

The best part of this product was its ease to use it with other applications like Microsoft Project or Excel etc.,The UI could have been better as well but i am sure that they will improve upon their design for newer versions which are coming out soon so stay tuned!! I liked everything about geny's except there should be some more features added into future releases because currently we can only do very few things through them such has adding new task cards/documents under projects tabs…

Pros
  • Easy User interface
  • Good performance even in older machines without any problems, hence also good support by hardware vendors.
  • Highly configurable
  • Well documented
Cons
  • Good but not great

Revainrating 5 out of 5

Great Product! Amazing Support Team

I love how easy it is to create and publish my own customizations. The fact that I can use their SDKs to create my own integrations is very powerful. The support team is great. They are quick to respond and very knowledgeable. I do not like how the user interface is very old looking. It could use some updating. I think they are doing a great job at solving the problem of a great customer support and great tooling. I have used a lot of different products in the past. I have found that Genesys…

Pros
  • Easy integration with other systems within our organization using its APIs, which allow me control over various system events without writing any code myself! Also provides good documentation & examples for each operation available so useful when you're just starting out learning about genesis or working as an experienced developer/programmer trying figure things
Cons
  • I don't really have any dislikes about this, everything is just fine