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GeoLynx 9-1-1 Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Public Safety

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Description of GeoLynx 9-1-1

GeoLynx desktop is a workstation based 9-1-1 Computer Aided Dispatch (CAD) and Automatic Vehicle Location (AVL) mapping apllication. This emergency dispatch GIS system adds integral mapping and geographic based decision support to enhance 9-1-1 call handling and CAD system.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Learning curve wasn’t too difficult

I like how easy it was to learn and use. It's very intuitive, once you get used to it it makes sense quickly. I think that the interface could be improved in some areas, but this can't be said for all software products. The fact that there are tutorials that walk you through each function would help. There were a lot of functions that I didn't know how to use so I had to look them up online or ask someone who knew how to use it. Being able to have a map of our city when dispatchers are trying…

Pros
  • This tool has helped me tremendously with my job as an emergency communications technician at OPRF Fire Department..It gives firefighters quicker access than we do now without having two full computers hooked together just looking one another information back & forth.I also love not needing 2 large monitors anymore! Its nice being away from home base if i
Cons
  • It is hard to say

Revainrating 4 out of 5

Excellent tool especially helpful during emergency response

It can be used as part of our dispatch center work flow for both 911 calls and non-911 related incidents. I like that it allows us to search for incident locations within different layers or zoom out/in to get more details about an incident. There are several ways in which we can interact with this software, some ways require training but others allow you to learn how use quickly. For example, there isn't anywhere where you could input multiple addresses into one incident location field such as

Pros
  • Can do searches via map view
  • Ability make notes directly under maps (I really liked having access)
Cons
  • No ability save files from website without purchasing additional version

Revainrating 4 out of 5

Geologic solutions was extremely useful solution between me- employees

It has been really good for our business, I mean that i'm one of my colleagues use this service all day! Honestly it's an amazing platform which helps us solve many problems during daily workflow; like dispatching cases or working with other departments as well in order improve their processes so we can do better together every single time!! There are sometimes some difficult processes but you just got learn quickly from those things how they works because everything will be clearly explained…

Pros
  • Great user interface
  • Easy navigation between screens
  • Ability store data easily within system.
  • easy way upload photo without wasting too much memory space (not required big size RAM)
Cons
  • Not being web accessible
  • Very limited technical capabilities