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Giva eKnowledgeManager Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Content Management, Enterprise Content Management (ECM)

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Description of Giva eKnowledgeManager

Giva eKnowledgeManager is a knowledge base application that helps capture knowledge as it is created so that it can be distributed and shared with the right individuals at a later date.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

A solid platform with tons potential

I like being able to create multiple categories for my projects, such as features or tasks. It's easy enough to navigate through each category without having too many options open up in front of me. The search function could use some work - sometimes when searching by keyword there are no results found even though you know they should exist! Also, not sure if this has been addressed before but maybe make "recently used" searches more prominent? Great tool overall however we're still working…

Pros
  • Easy navigation
  • Search is great once it finds something
  • Tags can be added easily with one click insteadof manually adding tags every time.
  • Has an internal messaging system which works well within IT team
Cons
  • Some cons

Revainrating 5 out of 5

Easy to use, but the interface is difficult to navigate

I like how easy it is to use, you don't need any training or help to get started with this software. I also like that they have a free version of the software for small businesses. I dislike how the interface changes every time you log in. It's very difficult to navigate through the program when you are not logged in. This is frustrating because if I am looking up something I know will be helpful to me, then I have to spend extra time logging back in to find where I was before I left. I use…

Revainrating 5 out of 5

Great tool that helps with organizing research

It's very easy to use, has great customer support, and you have multiple options for storing your articles in different formats. The search function could also be improved by adding more fields (e.g., category). I would definitely recommend this product because of all the benefits listed above! We are solving problems related to our customers' questions about their products or services. This software allows us to store information in an organized fashion and easily find what we're looking for…

Pros
  • Easy access through mobile devices
  • Search is straightforward.
  • Ability help users with research via database searches ability make quotes quickly without having knowledge base experience; no programming required
Cons
  • Some problems