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GOLDesp MRO & Supply Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Aviation

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Description of GOLDesp MRO & Supply

GOLDespTM MRO & Supply is a software solution that manages maintenance, supply, repair and Performance Based Logistics (PBL).

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very bad experience dealing and interacting

The best thing about this system was its ability to be able solve problems we were having with our previous program as opposed of adding more features in order for it just feel like another one! I really don't understand why their sales team wasn’t helpful when they sold us other programs or systems? That's my biggest problem so far while working here at GOldesep - lack support from Sales Team!! Support tickets are closed without any feedback whatsoever even if i provide them screenshots etc..

Pros
  • Easy installation process
  • User friendly interface (if there is such)
  • Intuitive navigation menus(top bar)Easy access through all main sections.
  • Ability To Create Customized reports using builtin Reports tool, export data directly into excel sheets; ) Ease Of Use And AccessibilityNo need special knowledge required
Cons
  • None

Revainrating 5 out of 5

Great Asset Tracking System, Would recommend

The ability to track our equipment with an easy interface was one of my favorite features. I am not sure how many people are using this system at this time but it seems like most all businesses need some form or CRM/ERP type program these days so they can keep up with their inventory as well as everything else going on in their business! My biggest problem has been finding out which version we currently have installed - sometimes you will find information online about old versions when there…

Pros
  • Ability To Track Equipment
  • Software Updates Available For Old Versions Too :)
  • Can Keep A History Of All Information (Truck Inspections, Tire Rotations etc.) :D
Cons
  • Some disadvantages

Revainrating 4 out of 5

I really like using this software for our business needs.

I like how it's easy to use! It has helped us with time keeping, tracking orders in process, invoicing customers for jobs completed and many more features available without having multiple programs open at once. There are some benefits of using this program over others as well. This one allows you to keep track all your projects within one place which helps organize everything so much easier than other softwares we've tried before. Nothing really comes up against anything negative or needs…

Pros
  • Great customer service
  • Easy access through internet browser
  • Allows ease management between different departments/locations.
  • Has great security options that can be customized according to user preferences (password protection)
Cons
  • Can sometimes take longer depending if computer is slow
  • Needs updates occasionally but not often enough