Header banner
Revain logoHome Page
gtt managed services logo

GTT Managed Services Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Professional Services, Managed Services

View on AmazonView on ЯM

Description of GTT Managed Services

GTTs Managed Services portfolio helps from network monitoring to cloud and premises-based security and customized compliancy packages, to free up valuable enterprise IT resources while providing IT expertise and support at a lower total cost of ownership.

Reviews

Global ratings 5
  • 5
    4
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Reliable, knowledgeable support team with a great knowledge base

I like that we have all our servers backed by an expert team who are always available for us when needed - even if its not working hours! We can rely completely upon their knowledge base which is constantly being updated so there's never any need to worry about things going wrong or outages etc. The only thing i dislike slightly (and it probably isn't much) but you do get used to them over time! Just be prepared with your questions as they dont tend to answer everything right away especially…

Pros
  • Easy access at anytime through phone call / skype chat & email, excellent support from dedicated specialist staff ready 24 x 7 days ! Very experienced in what he does hence very efficient services provided..i couldn' ever imagine managing without him now!!!!! Highly recommended..very knowledgeable personable professional service delivered.you cannot fail here...a
Cons
  • It is hard to say

Revainrating 5 out of 5

Great Management Software and Service

The most important thing I like about this service is that it has many different options for managing my computer systems (especially when using Windows). It's easy enough so even someone with little experience can figure out how everything works! There isn't anything really bad or annoying but there also aren;t any particular things either if you're looking specifically into what they offer as far management goes within computers/hardware devices etc.. If your considering trying them look…

Pros
  • Simple user interface , intuitive layout, fast support response times from staff members &Easy use once signed up
Cons
  • Almost everything is ok

Revainrating 5 out of 5

GTT Managed Services - Great software - very helpful

I like that it can be used in many different ways. It's easy enough for even non techies to use. You have so much control over your system. Also, you don't need someone else to help with updates or upgrades as they are done automatically without needing any intervention on your part. There isn't anything really bad about this product other than if you do not know how to set something up correctly, it could take some time to get everything just right. If you're looking for an inexpensive way to

Pros
  • Great tool at keeping management informed.
  • Easy to learn interface where anyone will feel comfortable using
  • Great user security tools available; passwords/passwords required)
  • Mangeable from anywhere through website
Cons
  • Some difficulties

Revainrating 5 out of 5

GTT Solutions' Cloud Services Are A Great Value

The team is very responsive when I have questions or need help with an issue that they are not familiar (or trained) about; if you can get them involved early in your project it will be easier for everyone! We've been using gtt managed services since we started working together over 5 years ago - their service has never failed us but there's nothing really wrong either so far as our experience goes :) They don't currently offer any kind of disaster recovery plan/backup solution like other…

Pros
  • always looking out after user needs5 Great pricing plans compared against others

Revainrating 4 out of 5

Great hosting support and domain name registrar

The best part is that they have their own dedicated team which can handle any issue related with our products easily without having us calling them over phone or emailing for help as we are in remote location so it's very helpful. Also there was no downtime due to server issues during my tenure but i guess this could be because of some other factors too like internet connection etc., I would say its one stop solution provider who will solve all your problems regarding servers management/support

Pros
  • The best part about them is that they provide services of server management and support at reasonable cost and even they have their own dedicated team which can handle any issues related to our products in a better way