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Hellmann Worldwide Logistics Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Other Services, Freight Forwarding Services

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Description of Hellmann Worldwide Logistics

Thinking ahead - moving forward

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Service and Very Friendly Staff

The most amazing thing about this service is that they are always available to help me out with anything I need them for, when ever it may be! They have been very responsive throughout my time working here as well has given great suggestions of what services would benefit our business best. Their customer care team can not do enough in helping you get your job done quickly!! If there was one area where we could improve their product or process its just being able to see everything at once…

Pros
  • Easy access from any computer anywhere around world
  • No VPN needed anymore!!!
  • Very user friendly interface& layout.
  • Quick responses via email / chat whenever something comes thru requiring attention by either myself OR customers who contact through phone number 1st line support agent answers questions immediately without wasting too long waiting times2 hours ago
Cons
  • None

Revainrating 5 out of 5

Great customer service from knowledgeable staff

I like that they are able to work with us when we need it, even if we don't have any immediate needs at this time. They can also help with other logistics services as well. It is always helpful to be flexible in case you do not know what your future will bring but they make sure their team has everything covered for all of our logistical needs! The only thing I dislike about them is sometimes there isn't much communication between departments which makes things more difficult than necessary…

Pros
  • Flexibility
  • In addition , quality service delivered consistently over long term relationships while remaining open minded enough t
Cons
  • There are nuances

Revainrating 5 out of 5

Leading Freight Forwarder - Excellent Customer Service

We are using their services for our international logistics needs, they have been extremely helpful in every step of this process! They helped us with setting up new accounts as well as shipping documents (including customs) to various countries around Europe & Asia-Pacific region. The team has always provided me excellent customer service during all stages of my project/s which I highly recommend!! Nothing much at present but will update you once there is more feedback from other users or…

Pros
  • Customer Service
  • Timely Deliveries
  • Wide Variety Of Services Available To Customers.
  • Reliable Organization And Team Workforce.etc
Cons
  • Some cons