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I-CAPS Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Vertical Industry, Financial Services

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Description of I-CAPS

Claims adjudication and processing system that includes payee accounting, automated correspondence, anesthesia pricing capabilities.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Overall, happy w product so far: I-CAPS

Easy to use and navigate through the program. Very fast at retrieving information. The ability to upload photos and documents is great! It is easy for users to find their way around. We were able to get many features of our system up in less than 24 hours. I wish they had more options regarding how to view photos/documents. Sometimes it was difficult to click on what I wanted to see. Make sure you have good access to your computer to update this software. I believe its a great tool but there…

Pros
  • Great product, very helpful staff.Easy interfaceGreat databaseAbility To add notes about each claimVery accessible (great remote support)Can be run off laptop or desktop
Cons
  • Not compatible across all platforms.Not enough different views available.
  • Does NOT work well from mobile devices like phone etc..not reliable no real back

Revainrating 5 out of 5

Easy Implementation and Customer Service Support

The best thing about iCaps is how easy it was to get up an running with our claims process! We had been using other software for years but this one just made sense from day 1 - no more training required or additional costs associated w/ switching over (aside form licensing). There's not much we dislike as of yet in terms of features available within their product suite; however there are some things you can do via third party applications which could be helpful depending upon your needs /…

Pros
  • Easy To Use
  • Very Helpful Support Team Available For Assistance, Training And Ongoing Updates
  • Great Costumer Service Experience At All Times Of Need With Excellent Product Knowledge On Staff Including Technical Experts.
  • Quickly Implementable Solution That Easily Fits Into Our Overall Company Strategy
Cons
  • Empty

Revainrating 5 out of 5

Very user friendly!! Easy to navigate and easy

It has helped me to manage my claims with ease! The benefits are endless when you have this software in place for your practice/business!! There is nothing we dislike about it now its just perfect as far as using our business goes. Definitely go through all of their training before implementing into day operation. ! They offer so much support throughout implementation period too if needed but honestly there should be no problems once implemented correctly because they will help guide any…

Pros
  • And then even better yet..Its actually affordable compared other similar products available today!!! Love being abeildable enoughto change things quickly when need arises or new ideas come across mind :) Also best part? Everything runs flawlessly well integrated between emails quick
Cons
  • Some cons