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iKnowMed Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Health Care

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Description of iKnowMed

This interoperable EHR system for oncology practices helps improve the quality and efficiency of cancer treatment across all care settings.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great Platform for Medical Records: iKnowMed

I love how easy it is to navigate through the platform. The service is incredibly fast, and they’re always willing to help. When you have a question or need assistance with something, they are quick to respond. Sometimes there can be lag time between when you submit your request and when it gets answered. It’s always nice to know that someone has looked at your submission before responding. At least, that’s what I like about this software. We use iKnowMed almost exclusively as our medical…

Pros
  • Ease
  • Sleek interface
  • Very good customer support team.
  • Great features; we used most all!
Cons
  • Can take longer than expected for certain submissions

Revainrating 4 out of 5

Great alternative when Epic wasn’t available

I like that it is integrated with our EMR, which makes patient documentation much easier. It's intuitive, and you can customize it to your needs. It doesn't have as many features as other software packages, but they are working on adding more at a fairly quick pace. The price point is also higher than what we were hoping for, so the benefits aren't quite worth it yet. We have had some issues getting reports from outside systems into the system, although this is being worked on. For example, we

Pros
  • Very easy interface.
  • Ease entering meds
  • Easy ordering/receiving lab work (and reporting back)
  • Integrates well wth ehr data already there!
Cons
  • No ability o submit new orders directly through kiosk; instead must use website

Revainrating 4 out of 5

Great solution especially useful during COVID/quarantine

My favorite feature is being able to see my patient's progress in their chart through an app or website that's accessible anywhere I have internet access. The interface can be a little confusing, but we're working with our IT department to make changes so it will become easier to use. We've also noticed some lag time between when information is entered into the computer (i.e., labs results) and when they appear as part of your medical history within iKnowsmed. It would be helpful if this was…

Pros
  • The ability for me to view my patients' medical history within iKnowsmed's medical history is a tremendous time saver
Cons
  • The interface could be a little easier to navigate