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Knexus Platform Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Other Marketing Software

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Description of Knexus Platform

Knexus is an AI decision making engine that delivers hyper-relevant content experiences to customers in owned digital channels plus colleagues in sales & account management, at scale & speed. It matches content (marketing, social & product) with customer data, delivering best content in real time to help customers make decisions. Knexus increases conversion, loyalty and sales. Knexus works together with brands like AXA, BlackRock, BNY Mellon, GSK, Hilton Hotels, Office Depot and STA Travel. Find out more about us at www.knexusgroup.com

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Reviewing Elixer Software - An Outstanding Solution

I like how easy it was for us as marketers to use this platform. The team has been very helpful throughout our trial of using their solution. As we are still new to marketing automation software they have helped guide us through some of the more complex features available within the system. We've found them to be responsive and eager to work with us during any stage of implementation or troubleshooting issues. There's not much to dislike about the program itself but there might be something you

Pros
  • Allows me to do A/B testing which allows quick feedback between different versions without having too many people involved at once
Cons
  • Almost never

Revainrating 4 out of 5

Great tool that has helped us increase conversions

The platform is very flexible allowing for customization of rules as well as having access to many different tools like Google Analytics and HubSpot. There can be some lag times when using the platform but this could be improved by adding more servers or increasing capacity. I have been able to use Knexus to create automated campaigns which provide great insights into our client's website traffic and how they are performing. We also have used it to schedule posts across multiple platforms…

Pros
  • Also there isn't too steep learning curve so anyone who uses social media should easily pick up new programs quickly once trained!
Cons
  • Some glitches occur at time such problems may need fixing

Revainrating 4 out of 5

Great product, would highly recommend

The dashboard allows for easy access to key metrics as well as insights into how our workflows are performing. Having this information available when we need it makes us more efficient.The support team could be better explained about what each feature can do so you aren't left wondering if something will change or not after implementation. We have been able to automate repetitive tasks previously done by employees within our department. This has resulted in less downtime for those who rely…

Pros
  • Intuitive interface
  • Functionality is great, but doesn’t get bogged down with too many features.
  • Ease at which I am learning new things everyday!
  • It's free :)
Cons
  • Reporting functionality isn;' t complete yet.
  • Dashboard layout needs work (not very user friendly)