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MICA-MED Review

4

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Health Care

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Description of MICA-MED

Certified EHR and Billing Solutions for the Healthcare Industry.

Reviews

Global ratings 4
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    4
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Billing Software plus GREAT customer service

MICA has been my favorite billing system at work since I started working with them over ten years ago, they are always willing to go above an beyond when it comes time of training new hires or taking suggestions from employees that have worked there longer than me! They truly care about their clients success in this industry which makes you feel valued as your biller/client manager because if their not happy then chances r really slim we will be successful together long term. Don't hesitate…

Pros
  • Great customer service.
  • Excellent staffing options for different markets / regions around globe.(I've seen all sides)
  • Able easily access help desk via phone call anytime day OR night..even weekends too!!! :)
Cons
  • Not bad

Revainrating 5 out of 5

Great product for healthcare organization

We started using mica med to help us transition from paper billing to an electronic platform, we were able to implement this quickly with minimal downtime or errors in our software. The support team is also excellent - they are always willing to answer questions, provide support when needed, and keep you up to date on any changes that may be required to your system. There have been times where I've gone into their portal to add something (like a new provider) but it's not showing up immediately

Pros
  • Great customer service
  • Very easy interface for both patient & office staff alike.
  • Lots more options than other platforms including telehealth capabilities
  • Many integrations possible within own ecosystem such as eBilling/ePathways / Medisoft
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great software for medical billing purposes

The software is very user friendly and has many useful features to help streamline workflows for physicians. The interface can sometimes become confusing and time consuming to navigate. It is important that users are trained in the use of the software from the beginning so that they do not have to struggle with complex menus and functions down the road. I am able to generate reports using my own data as well as compare it to a national standard to ensure that our billing practices are meeting…

Pros
  • Ability
  • Software was easy enough, once we were introduced properly.
  • Reliable customer service when there's an issue or question about how something works
Cons
  • Nothing here

Revainrating 5 out of 5

Great customer service and quick implementation

What I like best about MICAMed is how easy it was to use, especially since they were very quick at training me with my software of choice (Mica). We used other vendors that made us jump through hoops in order to get our bills into their system - sometimes we'd even need IT support! Not so with Micamedia. And our patient population has grown quite large; having an electronic medical records solution allowed us to manage everything from one screen instead of trying to open multiple systems. The…

Pros
  • Ease Of Use / User Friendly Features/ Ability To Get It In Front Office For Bill Printing.
  • Customer Service &amp Reliable Support when needed.+ Great Technical Helpdesk as well+ Very responsive help desk staff++ Allows you run concurrent reports via excel or PDF file
Cons
  • Not the best