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Nasstar Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Hosting, Managed Hosting

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Description of Nasstar

Nasstar PLC is one of the UKs leading managed IT service providers. We deliver bespoke clouds, professional services, managed IT and a range of technical products to organisations operating within key strategic industry sectors.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 4 out of 5

NasStar is great and helps grow our customer base

The nasstar team are always helpful with any queries we have as they try their best to help us out at all times! They also keep you updated every step along your journey which makes it easy for them when things do go wrong or if there's something that needs doing again in future. I would highly recommend using this product but be prepared for some teething problems getting used to everything - just make sure you're willing/able to put up with these issues during initial set-up period. It was…

Pros
  • The team really do go out of their way to ensure your journey is as smooth as possible, from the initial set up to the ongoing support
Cons
  • The teething problems you may encounter getting used to the system and how it runs, plus the initial set up issues when you are first starting out

Revainrating 4 out of 5

Reliable and Professional Customer Service

The support team are friendly & helpful with all queries I have had via email, phone or in person at their HQ office! They helped us set up our NAS storage system for backing up data from an old PC which was no longer supported by windows 10. It took some time but now it runs well so happy days indeed. No complaints here - would recommend if you're looking into this type of solution as we were when they came along offering nas devices that run linux rather than Windows only systems. Backing-up…

Pros
  • Support staff very knowledgeable.
  • Great customer services / helpdesk service too,
  • Ease setup process without any special knowledge required : )
Cons
  • Occasional lags due lack internet connection

Revainrating 5 out of 5

Excellent services and attention during implementation stages

I really enjoyed working with them as they were very open minded in terms what we could do for our business needs at that time which was great! The training sessions offered by their team members are also amazing - it's nice having someone who understands your current set up/environment but can help you move forward too if needed or wanted (more options). They provide all sorts from server hosting through security audits & assessments right down to cloud solutions such as Office 365 etc so…

Pros
  • Well trained staff, knowledgeable about IT infrastructure issues across many platforms plus good support services available should an issue occur within any one platform
Cons
  • Not bad

Revainrating 5 out of 5

Exceptional Service Provides Excellent Product

There are many things I like about Nasstarr - customer support! Our dedicated team at Nasstra work so hard to keep us up-to date with current technology trends and help get our clients through all their cloud migration projects in an efficient manner. They have been very responsive throughout this project which has helped ensure it runs smoothly without any issues or stress for my staff/clients. It's also nice that they give you advice when needed rather than just doing what we ask them to do…

Pros
  • Very professional.good quality service..efficient handling
Cons
  • Some disadvantages