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NeoGenomics Pharma Services Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Health Services

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Description of NeoGenomics Pharma Services

NeoGenomics’ Pharma Services division offers a wide range of service offerings and provides a high level of support to our clients. Whether you require the use of our clinically validated tests or require custom assay development or validations, we can help advance your clinical trial.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent service and knowledgeable staff

They are very professional in communication with their customers & quick turnaround time for results delivery (in case it is needed). I think they have better knowledge about genetic testing industry than other companies because most people who work there used genetics as part of education before joining this organization so that's why everything went well during my experience working here! The only thing was i felt sometimes when contacting them regarding samples issues but nothing major just…

Pros
  • Quick responses from customer service
  • Knowledgeable staffs
  • Great attitude towards clients/patients.
  • good food options available inside convenient locations across US cities, including main airports like JFK or LAX; easy accesses via public transports such cabs
Cons
  • Some cons

Revainrating 5 out of 5

Simply best and affordable service we've ever used

We have been using Neogen's services for almost 7 years now with no complaints at all. They are always available when needed as well as they offer very reasonable prices which makes it easy for us in this small biotech startup to afford their services. I don't think there is anything that could be improved about them so far except maybe if they offered more frequent pricing discounts like Bio-Rad does but other than that not really any problems here. Our customers love working with these…

Pros
  • If something comes up during processing times such an R2 plate QC issue or low number plates etc., customer service reps will reach out quickly whenever necessary via phone call/email communication system provided directly
Cons
  • Secret

Revainrating 5 out of 5

Best tool to perform de novomatch analysis

The best thing about this product is its user-friendliness and it's speed. It works fast and gives accurate results. There are some minor issues with this product - sometimes the software gets stuck and the screen turns black. So I would not suggest using this unless you have a good technical background. There are many other products available in the market which provide similar services but NeoGenomics is one of them. We are doing research for cancer therapy. This helps us identify potential…

Pros
  • Has better customer service than most companies providing like these type data analysis tools! Highly recommended
Cons
  • Some problems

Revainrating 4 out of 5

Very good customer service and technical capabilities

We have been working with neo geno for over 20 years now as part fo their drug discovery activities in cancer research & treatment (Cancer). The team at neogen is highly skilled technically oriented people who are very committed towards delivering quality solutions across all areas that they work within pharmaceutical industry including Drug Discovery/Development /Clinical Trials etc., There has not much I dislike about them but would like more flexibility when it comes time o submit new…