The ability for our organization to make contact with customers at any time from anywhere, as well as being able to view their location in real-time is extremely useful when it comes to customer service issues or problems that may arise during business hours. It's also helpful if you want quick access to information about your clients' current status (e.g., whether they're home/away). I think there could be more options available within this software - not all features are fully utilized by myβ¦