The ability to have an up-to date patient list, being able use it in both our medical practice as well at my hospital so I can see what is going with current patients there all from one place! It could be more user friendly for non techies like me who just want this system because they are not doctors or nurses but office manager/admin type people that don't know how much harder things get when you do need some help!! So far we love using omni MD its very easy accessbile no matter where u rβ¦