I like that it's easy for me, as my secretary/office manager (who also administers our CRM system), but can be customized easily by adding more modules if needed or desired; you don't need any special training in order build an account with them - their customer support team will walk through everything stepwise until your setup looks exactly how YOU want! It has been great so far because we've had little issues getting up & running -- they are very responsive via phone calls / emails when…