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PetDesk Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Veterinary

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Description of PetDesk

PetDesk improves the quality of life for pets by using technology to connect pet parents and pet care providers, such as veterinary clinics and groomers. Pet care businesses rely on our software to manage their online and offline activities, increase client engagement, and access actionable data to improve their bottom line. Pet parents download our free app to enjoy 24/7 access to their pet care providers, records and reminders in just one place.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great Product for Keeping Track Of Your Pets Health

The best thing I like about this app is that it helps me keep track of my pets medical records in one place. It's also very easy to use. Some people may think it's a little complicated to figure out at first but once you get used to it it becomes really easy. I don't have any dislikes about this product. If I had to pick something I would say maybe the customer service could be better. They should improve the way they handle issues with their customers. This app has helped me keep all of my…

Pros
  • I like this app because it helps me keep track of all of my pets medical records in one place
Cons
  • I don't have any dislikes about this product

Revainrating 5 out of 5

Easy to use for anyone, great experience using

I love that you can do almost anything from anywhere with this app! It's easy enough even my 9 year old son uses it sometimes (he has autism). There are some things they could improve like maybe an easier way when sending in reports or making appointments? But other than those minor issues its been good!! We've noticed more customers coming into our vets office because people have access outside their homes while working so we're able see them at any time which makes everyone happy ;) The…

Pros
  • Easy to use
  • Intuitive interface, great for both tech savvy users as well non user alike.
  • Very helpful customer support team who works hard behind scenes everyday getting feedback / suggestions every day through emails directly sent by me personally about enhancements needed :) thankfully very responsive !
  • Mobile friendly apps available also including desktop version
Cons
  • Almost never

Revainrating 5 out of 5

Great tool for remote work, especially team members working off-site

It's easy enough that I can use it in my office while also taking calls from clients at home or when out walking their dogs! There are some quirks with certain phone features (like voice mail) but nothing major - just minor annoyances rather than problems not being able solve/address them myself later down line if they become issues after our product has been deployed into production environments. Having client portals is very useful so we have access whenever an employee needs us regardless…

Pros
  • The ease to create new items for sale
  • Easy navigation via mobile apps as well.
  • Can manage multiple locations without much difficulty, including creating different shipping addresses per location which makes managing orders easier too since there won't necessarily always only 1 address associated wwith each order even though all shipments will actually go back through same delivery center once received by customer service team members working remotely around world instead using traditional brick & mortar
Cons
  • Not the best