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Phonologies Intelligent Assistant Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of Phonologies Intelligent Assistant

Self Service applications built with your Customer in mind

Reviews

Global ratings 1
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

PhonoloGy Technology Helps Our Contact Center Improve Service Delivery

The product is very intuitive, easy to use for both customers & staff alike as well has fantastic customer support that responds quickly when needed! There are a few minor issues but nothing too major - just something I wish was different or could be improved upon here n there :) My biggest issue at this point of time is really not having much choice other than what package they offer me (which isn't great). If you're looking into an all-inclusive solution where you can have several packages…

Pros
  • Easy access from anywhere
  • Very user friendly interface with good instructions included in software manuals.
  • Good quality recordings
  • Ease Of Use For Customers As Well AS Staff
Cons
  • Secret