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PMQuest Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
ERP, Asset Management

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Description of PMQuest

PMQuest automates and simplifies your preventative maintenance and scheduling to ensure no preventive maintenance task gets missed, thereby ensure maximizing uptime of equipment and minimizing risk of failures.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great alternative option and user friendly!

I like that it integrates with our current system well so there is little learning curve for users who are already familiar with what we do normally in our daily work life (ie- Excel). It can be cumbersome at times when trying to navigate between screens or get back into information after closing out one window/task from another tab etc. The support team has been responsive but still some areas have not yet been updated as far as their interface goes. Try them if you're looking for an…

Pros
  • Great customer service quick response time during implementation phase.
Cons
  • Somewhat expensive compared others available.
  • Can't customize reports beyond basic layout options offered

Revainrating 4 out of 5

Great software with easy-to understand user interface

I like the ease of use, the ability to schedule a technician and the ability to view the technician's schedule and the status of the scheduled jobs. The reporting could use some work. It's not super intuitive, and there's not a lot of detail in the reporting. I don't think there are any competitors that I'm aware of that are as comprehensive. We use PMQuest to schedule technicians. We use it for preventive maintenance. It's also a great tool for tracking technicians' work and tracking our…

Pros
  • It's easy to use and it's very easy to use for scheduling technicians and tracking their work
Cons
  • I wish there was more detail in the reporting and that the reporting was more intuitive

This software is easy for new users with less knowledge about computers or IT systems in general as it allows you do everything without having much technical skills needed! The user interface needs some improvement but this will be addressed soon enough because they are working hard at improving their product line-up so that more people can use them easily (it's very difficult when one has little experience). I like how accurate my schedule looks once done by using Pmquest - all tasks scheduled

Pros
  • It also sends alert emails too upon certain conditions met such as non completion of inspections within set period(s)
Cons
  • Almost everything is ok