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Power PetSitter Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Petcare

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Description of Power PetSitter

The power of a full agency staff on your desktop or in your hands.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Excellent experience had and looking forward into more

I have been using this product for about 3 years now, it has helped me with all my dog sitter needs! It is very easy to use as well great customer service if you need help at any time during business hours (which are 24/7). There really isn't anything that i dislike so far but there may be better options out their also!! Make sure u know what they do before signing up because sometimes when we ask questions regarding services offered by them our question gets answered differently than how its…

Pros
  • Very organized
  • Easy access within program in order quick find client info etc.
  • Customer support available even outside regular working hrs or weekend too!!! Amazing feature :) Also extremely reliable
  • Fast delivery times & communication between management team which makes us feel good knowing who’s managing whom's clients ;)We love being able take over care from other agencies without
Cons
  • All fine

Revainrating 4 out of 5

Very user friendly and efficient!! Would recommend this daily!!!

I love that you can send out reminders to clients about their appointments, as well as have access all information online! It is also nice because it has an option for adding multiple pet sitters so if there are more than one client at home with pets we don't need everyone's login info over & again just once time when they log back into our website (which happens frequently). There isn’t much dislikes from me but would like some improvements such as being able to change font sizes easier/more…

Pros
  • I like the ability to send reminders to clients about their appointments, as well as have access all information online!
Cons
  • I wish there were more options available under settings

Revainrating 5 out of 5

PowerPetSitter Services has been awesome and helpful

I really like that they are fully insured, have great customer service skills, their rates seem fair for what you get. Nothing at this time! We had to cancel our account with them because we needed more control over our pet sitter scheduling than it gave us (we could not set the frequency). They were friendly enough but did not listen when i asked about adding another client so as to make sure there would be no repeat customers. If they can improve upon getting clients into accounts then maybe…

Pros
  • Easy access anytime.
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Great tool especially if you own your business mainly online

The most helpful thing about Power PetSitter is all of the alerts that are sent out to us. The alerts are very useful to be able to know when someone is in trouble. The alerts also make it easy to know when someone is missing. I also like that the app is available on both the phone and the computer. I wish that there was an option to have alerts sent via text. I also wish that there was a way to have it so that the app can be used on both the phone and the computer. Power PetSitter has made it…

Pros
  • Allows you view your customers' homes
  • Can alert if something happens or goes wrong (disaster!)
Cons
  • Not many options
  • Needs more instructions/helpful tips

It is very easy to use, it's pretty flexible once you learn how everything works (if there are any learning curves). I did not like that some pets had issues when transferred from one pet sitter to another; we've learned though as they have improved their system over time! We were able solving all our problems related with transfers by using this software - so far nothing negative about what they offer out-of-the box for free users. Our biggest issue was finding someone who has experience…

Pros
  • Easy
  • Flexible enough if things aren’t straight forward initially
  • Good customer service / helpdesk staff support available whenever needed.
  • Ability create tasks in bulk via csv excel file upload or individually manually adding each task within user interface area under assigned tab
Cons
  • Nothing here