I like how easy it was to use since I am not very tech savvy! You can create surveys that are quick, simple, and have good quality graphics/images as well as audio recordings with this program!! It has several different features but they aren't too overwhelming so you will be able to learn them pretty quickly! There's nothing really bad about it (that i've noticed) - just give it some time if your new at using something of this nature or unsure what kind of help would work best for your needsβ¦