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QueenDream Review

5

·

Average

Revainrating 3.5 out of 5  
Rating 
3.4
Party and Celebration

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Description of QueenDream

A company called QueenDream focuses in offering clients high-quality products for their needs in the areas of lighting and studio equipment, cameras and photography, and home and kitchen appliances. We take great effort in sourcing and selecting the greatest items available because we know how important it is to have the correct tools and equipment to make your home, cooking, and photography experiences truly special. QueenDream has what you need, whether you're looking for the ideal lighting for your studio or new kitchenware for your kitchen. Our team of professionals is committed to giving you the greatest customer service and making sure you are happy with your purchase. Why then wait? Discover why QueenDream is the go-to source for all of your home, kitchen, camera and photo, lighting, and studio needs by perusing our assortment today.

Reviews

Global ratings 5
  • 5
    2
  • 4
    0
  • 3
    1
  • 2
    2
  • 1
    0

Type of review

Revainrating 2 out of 5

Customer Service at QueenDream Doesn't Live Up to Expectations

My experience as a consumer of QueenDream's online shop left me feeling dissatisfied. Although they have a large number of products available on their website, customer service was not a priority for their staff. First of all, I had a hard time getting in touch with their support staff. Calls and emails were not returned in a timely manner. When I did speak to a person, they appeared both hurried and uninterested in helping me with my issues. I got the impression that my happiness wasn't a…

Pros
  • Prices that are competitive.
Cons
  • Misleading advertising.

I can declare without reservation that QueenDream Company's dedication to satisfying customers is simply extraordinary, because I am one of their satisfied customers. Their staff of professionals has been nothing but attentive, knowledgable, and helpful from the moment I contacted them about a potential purchase to the post-sale follow-up. The folks from QueenDream really went the extra mile to make sure I got what I wanted out of my purchase. They attentively listened to my needs, answered my…

Pros
  • A comprehensive offering of products of superior quality.
Cons
  • Some products are of poor quality.

I recently made a purchase from the online store of QueenDream, and I have to admit that I was really pleased with both the quality of their goods and their customer service. My interaction with this company was excellent from beginning to end. First of all, a variety of high-quality and affordably priced products are available on their website. I found what I was looking for quickly and effortlessly, and the checkout procedure was easy to understand. I was pleasantly impressed by the degree of

Pros
  • Shipping that is both quick and effective.
Cons
  • Refunds are not easy to obtain.

Revainrating 2 out of 5

Worst Online Store Ever? Not Even Close to QueenDream.

Recently, I made the mistake of making an internet purchase from QueenDream. Their website had a fair assortment of goods, however the quality of the service I received and the goods I bought were both below average. I had a hard time reaching a representative, and when I did, they were unhelpful and insensitive. It was difficult and tedious to return my item, and the representative I spoke to didn't seem interested in helping me. Unfortunately, when receiving my order, I saw that the item was…

Pros
  • Secure payment choices.
Cons
  • Some products are only temporarily available.

Revainrating 3 out of 5

QueenDream's Disappointing Customer Service

Recently, I was let down by QueenDream's support staff. Their crew was unresponsive and unhelpful, despite their claim to provide the "best customer service" to guarantee client pleasure. I attempted email and phone contact with customer support when I encountered a problem with my order. Unfortunately, I did not receive a timely response to my emails, and my calls were not returned. A representative answered my call, but they didn't seem interested in helping me with my problem and tried to…

Pros
  • Customer support that is quick to respond.
Cons
  • Customer support that is unresponsive.