Header banner
Revain logoHome Page
radiance labs logo

Radiance Labs Review

2

·

Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Conversational Marketing

View on AmazonView on ЯM

Description of Radiance Labs

Radiance platform is built for e-commerce from the ground up. Our integration with your e-commerce platform enables you to configure personalized marketing notifications like order & delivery status, reorder, upsell, and abandoned cart. Our revolutionary conversational checkout functionality allows your customers to place orders using SMS and FB Messenger.

Reviews

Global ratings 2
  • 5
    0
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great customer service & great technology

I have been working with Radiance since they launched in 2014. The team has always been responsive and willing to work with me to find a solution that works best for our business. They are extremely knowledgeable about their product and always willing to go above and beyond to ensure we are happy with any changes or new features. I can't think of anything I dislike about Radiance! We use Radiance to send out promotional emails and text messages to our customers. It's one less thing for us to…

Pros
  • The team has been extremely responsive and willing to work with me to find a solution that works best for our business
Cons
  • The team has always been responsive and willing to work with me to find a solution that works best for our business

Revainrating 4 out of 5

Excellent customer experience with quick response

The best thing about radiance is that they are providing their services at very low rates and also support all major e commerce platforms. Their service is also really fast. I haven't come across anything which I dislike in radiance as of now. They have helped us reduce our abandoned cart ratio by quite a bit. We have also been able to increase our conversion rate by more than 20% without any hard work on our part. I really liked how easy it was just by typing in my phone number (which we have…

Pros
  • Ease Of Use
  • High quality leads
  • Great customer care team available for help 24x7.
  • Easy access from mobile devices like smartphones, tablets & laptops via website OR App with ease !!!
Cons
  • Nothing much actually